Shipping & Import Information
Thank you for choosing Grafted Plant.
We specialize in shipping rare tropical plants internationally with careful preparation and export procedures to ensure the best possible condition upon arrival.
Please read the following information carefully before placing an order.
International Plant Shipping Requires Time
Live plant exportation is a delicate and highly regulated process. Unlike ordinary products, plants require preparation, inspection, and treatment before they can legally and safely travel internationally.
For this reason, export and import procedures cannot be rushed.
Processing times may vary depending on:
- Export documentation
- Plant preparation
- Quarantine procedures
- Agricultural inspections
- Flight schedules
- Customs clearance in destination countries
We kindly ask customers to remain patient during the process.
Plant Health Inspection & Preparation
Before shipment, all plants undergo careful preparation to improve their survival during long-distance transit.
This process may include:
- Root cleaning and media removal
- Pest inspection
- Preventive treatments
- Drying and stabilization period
- Acclimation preparation for shipment stress
Additional examinations may be required to ensure the plants are free from pests, diseases, or contamination before export.
These procedures are important to:
- Meet international agricultural standards
- Reduce the risk of plant loss during transit
- Improve acclimatization after arrival
Because of this, shipment preparation may take additional time depending on the species and destination country requirements.
Import Regulations & Customer Responsibility
Every country has different import regulations for live plants.
Customers are fully responsible for:
- Understanding local import laws
- Obtaining import permits if required
- Paying customs duties, taxes, inspection fees, or brokerage charges
- Providing any necessary import documentation
We are not responsible for:
- Import restrictions
- Customs delays
- Confiscation by authorities
- Rejected shipments
- Additional import charges
- Failed import clearance
Please make sure you understand your country’s plant import regulations before ordering.
Customs & Transit Delays
International shipping may occasionally experience delays caused by:
- Customs inspections
- Airline scheduling
- Agricultural quarantine checks
- Weather conditions
- High seasonal shipping volume
These situations are outside of our control.
We appreciate your patience and understanding, as plant safety and legal compliance are our priority.
Acclimatization After Arrival
After long international transit, plants may require time to recover and adapt to their new environment.
Temporary stress symptoms may include:
- Yellowing leaves
- Leaf drop
- Softening foliage
- Slow growth
- Dormancy
This is a normal part of the acclimatization process for many tropical species.
Proper aftercare and environmental adjustment by the customer are essential for successful recovery.
Agreement
By placing an order with Grafted Plant, you acknowledge and accept the risks, responsibilities, and timelines associated with international live plant shipping and importation.